Which term refers to a small group of employees who manage many daily issues within their functional team with little supervision?

• A. Self-actualization
• B. Self-directed team
• C. Sender
• D. Separation checklist

Answer: (B)

Team empowerment and autonomy within a functional unit are being described. A small group of employees who manage many daily issues with little supervision is a self-directed team. They’re empowered to plan, decide on actions, and handle problems within their area, coordinating daily work without constant oversight. This setup speeds responses to guest needs and improves service quality by reducing bottlenecks and increasing accountability. Self-actualization refers to personal growth, not how a team operates; a sender is not a relevant concept here, and a separation checklist is a different kind of tool used in transitions. The term that fits best is self-directed team.