Which term measures employee departure rates over a specific time period?

• A. Environmental noise
• B. Employee turnover rate
• C. Equal pay act
• D. Esteem needs

Answer: (B)

Measuring how many staff leave over a defined period uses the employee turnover rate. It captures departures relative to the size of the workforce and is usually shown as a percentage. Turnover rate = (number of employees who left during the period) ÷ (average number of employees during the period) × 100. This helps hospitality managers understand staffing stability, forecast hiring needs, and assess retention efforts. The other terms don’t measure departures: environmental noise is about sound levels in the work environment; the Equal Pay Act concerns wage equality rather than staff turnover; esteem needs relates to motivation and is not a metric for departures.