Which term is the schedule that helps determine staffing needs and total hours by position?

• A. Master Schedule
• B. Management Schedule
• C. Manager's Daily Logs
• D. Marketing Plan

Answer: (A)

Turning forecasted guest demand into staffing levels and total hours by role is the purpose of the master schedule. It translates expected business volume into the number of staff needed for each position (servers, cooks, housekeepers, front desk, etc.) for every shift and day, and shows the total hours those roles will work. This helps managers determine staffing needs, control labor costs, and ensure adequate coverage during different periods. The other terms don’t fit because a management schedule focuses on when managers are on duty, manager’s daily logs capture day-to-day notes, and a marketing plan outlines promotions and market strategy rather than staffing requirements.