Which term is a record of what is decided, what is accomplished, and what action items are agreed upon at meetings?

• A. Minutes
• B. Mission statement
• C. Medicare
• D. Mentor

Answer: (A)

Minutes capture the formal record of a meeting, listing what was decided, what was accomplished, and the action items that were agreed upon, including who is responsible for each task and any deadlines. This creates an official reference for attendees and anyone who wasn’t there, helping everyone follow up and track progress. In hospitality management, keeping good minutes ensures decisions about service changes, menus, staffing, or events are recorded and assigned, so nothing falls through the cracks between meetings. The other terms describe different ideas: a mission statement states the organization’s purpose, Medicare is a government health insurance program, and a mentor is someone who provides guidance.