Which term indicates an employee who can perform more than one job on a regular basis?

• A. Exempt employee
• B. Feedback
• C. External communication
• D. Floater

Answer: (D)

The concept being tested is cross-trained, flexible staffing—someone who can handle multiple roles as needed. A floater is precisely that kind of employee: trained to work in several departments and regularly stepping into different positions to cover shifts, peak times, or absences. This versatility keeps operations smooth when demand shifts and ensures service isn’t disrupted because someone is missing.

Exempt employee refers to a wage-and-hour status, not job versatility. Feedback is information about performance, not a job role. External communication describes interactions outside the organization. So the term that best fits an employee who can perform more than one job on a regular basis is floater.