Which term embodies the principle that each staff member should only have one boss?

• A. Unity of command principle
• B. Teamwork
• C. Time management
• D. Unpreventable emergency

Answer: (A)

Unity of command means each staff member reports to only one boss, creating a single line of authority. This prevents conflicting instructions and makes it clear who directs a worker’s tasks and who evaluates performance. In hospitality, a clear chain of command helps supervisors coordinate service across front desk, dining, and kitchen, keeping standards consistent and decisions swift. Without this principle, staff could receive directions from multiple managers, leading to confusion and delays. The other ideas describe teamwork, scheduling, or emergencies, which are important but do not establish who a staff member reports to.