Which term describes communication that occurs between employees in different departments?

• A. Interpersonal communication
• B. Interdepartmental communication
• C. Internal communication
• D. Intranet

Answer: (B)

Interdepartmental communication is the exchange of information between employees in different departments. This is what keeps departments like marketing, finance, operations, and HR aligned and working together on shared goals, sharing data, and coordinating activities. Interpersonal communication, by contrast, centers on interactions between individuals and isn’t limited to cross-department contexts. Internal communication covers messages within the organization overall, which can occur across many areas and levels, not just between departments. An intranet is a platform used to share information, not the act of communicating itself. So, the term exactly describing cross-department information flow is interdepartmental communication.