Which term describes a team whose members have an intense interest in helping make decisions and develop plans to reach the operation's goals?

• A. High-performance team
• B. Harassment
• C. Ghost employee
• D. Gross pay

Answer: (A)

High-performance teams are defined by members who actively want to influence decisions and develop plans to reach the operation's goals. In a hospitality setting, this means people from different roles collaborate to identify priorities, make timely decisions, and devise action plans that improve service quality, efficiency, and results. Their teamwork relies on shared accountability and open communication, not just doing assigned tasks in isolation. That makes it the best fit for describing a team with a strong, proactive interest in helping shape decisions and plans toward the operation’s objectives. The other terms describe something unrelated: harassment is abusive behavior; a ghost employee is someone on the payroll who doesn’t contribute; gross pay is a compensation measure and not about how a team works together.