Which system is typically used to collect data such as revenue and customer counts to aid management decisions?

• A. POS system
• B. HRIS
• C. CRM system
• D. Inventory control

Answer: (A)

This item tests how data systems collect sales activity to guide management decisions. A point-of-sale (POS) system records every transaction, capturing revenue, items sold, quantities, and often the number of guests per sale. This data feeds reports on total revenue over a period, best-selling items, sales by time of day, and traffic patterns. With these insights, managers can make informed choices about menu mix, pricing, promotions, staffing levels, and inventory ordering. Other systems have different focuses—HRIS handles employee data and payroll, CRM concentrates on marketing and customer interactions, and inventory control tracks stock levels. For gathering revenue data and customer counts to support decisions, the POS system is the most appropriate.