Which process involves gathering information about why an employee is leaving?

• A. Exit Interview
• B. Performance Review
• C. Benefits Enrollment
• D. Onboarding

Answer: (A)

Gathering information about why an employee is leaving is done through an exit interview. This structured conversation, usually led by HR after a resignation, asks about job satisfaction, workload, management, compensation, and opportunities for growth to uncover the reasons behind the departure. The goal is to identify recurring issues and trends that the organization can address to improve retention and the work environment in the future.

In contrast, a performance review focuses on evaluating how well an employee is performing in their current role, not on why they’re leaving. Benefits enrollment is about choosing or updating benefits like health insurance or retirement plans. Onboarding is the process of introducing a new hire to the company and role.