When is a line-up meeting held?

• A. At shift end
• B. During lunch
• C. Before the shift begins
• D. After the break

Answer: (C)

Line-up meetings (pre-shift briefings) are held to align the team before service starts. They ensure everyone hears the same updates about reservations, specials, menu changes, station assignments, and safety or service standards. Holding the briefing before the shift begins means staff are informed and ready as guests arrive, questions can be answered, and roles clarified to prevent confusion during service. If the briefing were after the shift, during lunch, or after a break, it wouldn’t influence how the shift unfolds or address current service needs. Therefore, the best time is before the shift begins.