What statement best describes a condition that minimizes work-related stress?

• A. A high workload with tight deadlines
• B. The task is repetitive and easily mastered
• C. Frequent interruptions without priorities
• D. Multitasking without breaks

Answer: (B)

Reducing cognitive load and increasing predictability lowers work-related stress. When a task is repetitive and easily mastered, you know exactly what to do, how to do it, and roughly how long it will take. This predictability reduces uncertainty and the constant need to make new decisions, which lightens mental strain. Mastering the task also gives a sense of control and competence, acting as a buffer against stress during busy periods.

In contrast, a high workload with tight deadlines ramps up demand and reduces perceived control, amplifying stress. Frequent interruptions break focus and force constant prioritization and switching, which heightens anxiety and fatigue. Multitasking without breaks splits attention and drains energy, leading to greater cognitive load and stress over time.