What is the term for a plan of action to meet a goal?

• A. Strategy
• B. Tactic
• C. Plan
• D. Policy

Answer: (A)

Strategy is the overarching plan you use to reach a goal. It sets the direction and framework for making decisions, guiding how resources—like time, people, and budget—are allocated across a period to achieve the desired outcome. It’s the big picture approach that coordinates actions and initiatives to move toward the objective.

A plan, on the other hand, is the具体 sequence of steps and timeline used to implement that strategy. Tactics are the concrete actions taken to execute parts of the strategy in specific situations or moments. Policies are rules or principles that guide decisions and behavior but don’t by themselves lay out how to reach a goal.

So, the term for a plan of action to meet a goal is strategy because it denotes the overall approach and pathway to achieving the objective, not just the individual steps or rules that govern actions. For example, in hospitality, a strategy might be to improve guest satisfaction by delivering consistent service; the plan would outline the initiatives and timelines, tactics would be the day-to-day service techniques, and policies would cover standards and procedures.