What is the first step in a progressive discipline program?

• A. Suspension
• B. Termination
• C. Written warning
• D. Oral warning

Answer: (D)

Progressive discipline starts with addressing behavior early in an informal way. An oral warning communicates that a specific behavior or performance issue is not acceptable and clearly states what needs to change. It gives the employee a chance to correct the issue without immediately imposing formal penalties, while also creating a record of the conversation for future reference. If the behavior continues, the process escalates to a written warning, then to suspension, and finally to termination. Suspension and termination are too severe to be the first response, and a written warning is more formal than an oral warning but comes after the initial, informal notice.