A personnel file is a file maintained for each employee that contains confidential documents including employment application, emergency contact form, disciplinary action history, and current personal information.

• A. Personnel file
• B. Customer file
• C. Project file
• D. Training file

Answer: (A)

The key idea is that employee information lives in a dedicated personnel file. This file is kept for each employee and holds confidential documents related to employment, such as the job application, emergency contact information, disciplinary action history, and current personal details. Keeping these items together helps HR manage personnel records, ensure proper privacy, and control who can access sensitive information. Other file types serve different purposes—customer files pertain to guests, project files organize work on specific initiatives, and training files track learning activities—so they don’t house the employee-specific employment documents described.