A master schedule for a work shift indicates:

• A. The Sequence of Tasks on the Shift
• B. The Total Payroll Forecast
• C. More Than 40 Hours Weekly
• D. The Customer Seating Plan

Answer: (C)

A master schedule shows how many hours staff are planned to work and when they will be on duty, across a set period. It is used to ensure proper coverage while managing labor costs, including overtime when applicable. That’s why the option describing more than 40 hours weekly is the best fit: the master schedule specifies the total hours an employee is scheduled to work in the week, which can exceed 40, signaling overtime or a heavier work week.

The other options don’t fit as well. A sequence of tasks on the shift relates to the workflow or tasks to be completed, not staffing hours. The total payroll forecast is a financial projection derived from the schedule, not the schedule itself. The customer seating plan concerns guest arrangement, not employee hours.